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What is Family Day Sunday?

Sunday, July 24 is Family Day!

Sponsored by Nova Chemicals in support of Ronald McDonald House Charities, this is a great day for family savings:

  • A carload of up to 6 people is $30 for admission
  • Kids 12 and under can get an unlimited ride wristband for just $15.00
  • Special handouts and celebrations from Ronald McDonald House Charities at the Kids Corral – come for a visit!
How do I buy tickets?

ONLINE

Head to Tickets Alberta Follow instructions until check out. Add ticket to Apple Wallet or print a copy at home.

 

PHONE

If you prefer to speak with an agent please call 1-866-340-4450, option 3.

 

IN PERSON

Purchase directly at the Tickets Alberta box office located in the lobby of the Peavey Mart Centrium or at the gates during Westerner Days from Wednesday, July 20 to Sunday, July 24.

Can I print my tickets?

RAD passes are now available for print at home, if you did not receive your print at home tickets please contact the Tickets Alberta box office at 1.866.340.4450, option 3.

How do I forward my tickets?

Log in to My Account Manager and follow the instructions to forward ticket to sender.

Where do I pick up my Ride All Day (RAD) Wristband?

Once you’ve scanned in at the gate you can pick up your wristband at the Tickets Alberta box office, located in the lobby of the Centrium or Tickets Alberta booths the Information Booth, located across from the Parkland Pavilion and the Sunny Family Fun Zone, located in the Harvest Centre.

Can I exit and re-enter the grounds?

Yes. You will require a stamp from the entrance staff before leaving the grounds.

Is Westerner Days wheelchair accessible?

Yes. The site is paved and includes washrooms, ramps and elevators to provide maximum possible accessibility.

What is the Customer Safety for Persons With Disabilities or Impairments?

PERSONS WITH DISABILITES

North American Midway Entertainment (NAME) is committed to giving all our guests with disabilities the same opportunity to enjoy and benefit from our services and attractions just as any other guest on our Midway.  Midway guests with disabilities are required to be able to place themselves in the devise seat or attraction by themselves or with the help of a attendant or support person. During the course of the ride, the disabled guest must also be able to hold themselves in the ride without assistance and remain properly secured within the restraints and adhere to posted safety requirements for all guests.

North American Midway recognizes the Access 2 Program in Canada and provides our Access 2 guests attendants or support persons complimentary admission to our attractions.  Accreditation for the Access 2 program is available at NAME Guest Services.

GUESTS WITH CASTS

Each injury is evaluated individually at North American Midway’s Guest Service Centres. We take into consideration the length of injury, doctor restrictions and the area of the injury.   Generally, leg casts are not allowed on the majority of our rides or attractions.   Ultimately if the guest can firmly hold on and be properly secured those guests can ride most non high speed rides.   We also take into consideration safety factors of other guests that the cast may cause injury to guests seated beside them .

For newer injuries we do not recommend rides of any significant velocity.

Are there safety regulations when using North American Midway?

Yes, Customer Safety Is Paramount At North American Midway Entertainment (NAME).

GENERAL RIDER POLICY.

It is the policy of North American Midway Entertainment that all guests of our midway require a valid admission if occupying any seat on any amusement devise or attraction.    Guests must be able to abide by all NAME “SIZE WIZE” height, size, weight and safety requirements as posted as each ride or attraction.

Will Westerner Days be canceled because of the weather?

Westerner Days will go on rain or shine, though some events may be affected by inclement weather. Please note compensation with not be offered based on weather.

What are the Parking & Pick up/Drop off locations?

We have both on-site and off-site parking, both do not have a parking fee.

Drop off and pick up locations are located outside of the North Gate by the Donald Administrative Building. Our people mover is available at designated pick-up stations for easy transport across grounds.

Where is Westerner Days Lost & Found?

Notice something missing? All items will be available at First Aid & Security located in the Parkland Pavilion Salon A and B.

Can I bring my pet?

We love all animals, but please leave your pets at home. Only service animals are permitted on Westerner Park property.